Effective: January 1, 2020
What is your personal information?
What personal information do we collect and hold?
When you create an account, we may collect your personal identification information, including your full name, date of birth, citizenship, e-mail address, phone number, registration or residential address, information about the cryptocurrency wallet addresses to be used for the operations with the Company, and where applicable your Google or Facebook username, and other information if you create an account using your third-party log-in credentials (please see the Section “ Information Received from Third Parties” below). Specific examples include:
- through your access and use of our website
- by telephone, letter, fax or email
- during conversations between you and our representatives
- by contracting with us
- by entering competitions, promotions or requesting information or material from us
- completing surveys, providing feedback or complaining to us
Whenever you access or interact with the Website or use the Services we may automatically receive the following information:
- your IP address and location
- information collected by cookies and other similar technologies (please see the Section “Cookies and Similar Technologies” below)
- your browser identification information
- information on the device you use to access the Website and the Services, including the hardware model, operating system and version, your web browser, and device identifiers (including a network ID used to communicate with other nodes on the platform)
- information contained in, or relating to, any communication that you send to us or send through the Website and data associated with the communication (metadata)
- date and time of accessing the Website and the Services
- information of third parties’ websites referred the Website or the Services
- information related to your activity in relation to the Services, including search queries history, search results provided to you in response to your query, web pages you visited by reference from the search results
We may also collect personal information from third parties including:
- from third party companies such as credit reporting agencies, law enforcement agencies and government entities
- your representatives (lawyers, accountants and financial advisers)
- your employer
- publicly available sources of information or any other organizations where you have given your consent
Additionally, we may receive information about you from third parties with services that interact with the Services or that provide services to us, such as unaffiliated apps and websites, websites and applications offered by third-party developers that integrate with our API, advertising exchanges, ad platforms, ad networks or from our partners. This information may include information about your activity when using the Services or on unaffiliated websites and apps, or information about you received from web browsers or operating systems such as browser types and settings, the operating systems, device models, carriers, location information, IP address, mobile device and advertising identifiers (e.g. Apple IDFA or Google Advertising ID), as well as cookie information, pixel or other similar technology. If you created your account using your Telegram, Google or Facebook account profile, we may receive certain information from it, such as your full name, gender, date of birth, email address and your Telegram, Google or Facebook ID.
We collect the content, communications and other information you provide when you use our Services, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created. Our systems automatically process content and communications you and others provide to analyze context and what’s in them for the purposes described herein.
You can choose to provide information in your profile fields. This and other information (such as racial or ethnic origin) could be subject to special protections under the laws of your country.
We collect information about the people, Pages, accounts, hashtags and groups you are connected to and how you interact with them across our Services, such as people you communicate with the most or groups you are part of. We also collect contact information if you choose to upload, sync or import it from a device (such as an address book or call log or SMS log history), which we use for things like helping you and others find people you may know and for the other purposes listed below.
We collect information about how you use our Services, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities. For example, we log when you’re using and have last used our Services, and what posts, videos and other content you view on our Services.
Things others do and information they provide about you. We also receive and analyze content, communications and information that other people provide when they use our Services. This can include information about you, such as when others share or comment about you, send a message to you, or upload, sync or import your contact information.
We collect information from and about the computers, phones, connected TVs and other web-connected devices you use that integrate with our Services, and we combine this information across different devices you use. For example, we use information collected about your use of our Services on your phone to better personalize the content (including ads) or features you see when you use our Services on another device, such as your laptop or tablet, or to measure whether you took an action in response to an ad we showed you on your phone on a different device.
Information we obtain from these devices includes:
Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.
Device operations: information about operations and behaviors performed on the device, such as whether a window is foregrounded or backgrounded, or mouse movements (which can help distinguish humans from bots).
Identifiers: unique identifiers, device IDs, and other identifiers, such as from games, apps or accounts you use, and Family Device IDs (or other identifiers unique to Inventiv Foundation Company Services associated with the same device or account).
Device signals: Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers.
Data from device settings: information you allow us to receive through device settings you turn on, such as access to your GPS location, camera or photos.
Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network, so we can do things like help you stream a video from your phone to your TV.
Cookie data: data from cookies stored on your device, including cookie IDs and settings.
Advertisers, app developers, and publishers can send us information about your activities off Inventiv Foundation—including information about your device, websites you visit, purchases you make, the ads you see, and how you use their services—whether or not you have a Inventiv Foundation account or are logged into Inventiv Foundation. We also receive information about your online and offline actions and purchases from third-party data providers who have the rights to provide us with your information.
Partners receive your data when you visit or use their services or through third parties they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing any data to us. Learn more about the types of partners we receive data from.
What happens if we can’t collect your personal information?
If you do not provide us with the personal information described above, some or all of the following may happen:
- we may not be able to provide the requested products or services to you, either to the same standard or at all;
- we may not be able to provide you with information about products and services that you may want; or
- we may be unable to tailor the content of our websites to your preferences and your experience of our websites may not be as enjoyable or useful.
For what purposes do we collect, hold, use and disclose your personal information?
We collect personal information about you so that we can perform our business activities and functions and to provide best possible quality of customer service.
We collect, hold, use and disclose your personal information for the following purposes:
- to provide products and services to you and to send communications requested by you;
- to answer enquiries and provide information or advice about existing and new products or services;
- to provide you with access to protected areas of our website;
- to assess the performance of the website and to improve the operation of the website;
- to conduct business processing functions including providing personal information to our Company Parties, contractors, service providers or other third parties;
- for the administrative, marketing (including direct marketing), planning, product or service development, quality control, survey and research purposes of Inventiv Foundation, its Company Parties, contractors, franchisees, franchisees’ real estate agents and employees or service providers;
- to provide your updated personal information to our Company Parties, contractors, real estate agents and employees or service providers;
- to update our records and keep your contact details up to date;
- to process and respond to any complaint made by you; and
- to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country (or political sub-division of a country).
We may share aggregated or de-identified information, which cannot reasonably be used to identify you. You should bear in mindthat the transactions on the blockchain network are public, so anyone can see them. We take appropriate security, administrative, and technical measures to protect any information you provide regarding the collection, storage, and processing, as well as security measures to protect your user account against unauthorized access, modification, disclosure or destruction of your personal identification information.
Any transactions on the blockchain network are public and we cannot exclude transaction data from the blockchain.
We retain your information so long as your user account is active. We also retain your information beyond this period as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations and to continue to develop and improve our Services. Where we retain your information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.
The information on the period of time cookies stay on your device is specified above.
If you have decided to receive marketing information from us, we retain information about your marketing preferences unless you specifically ask us to delete such information.
Our Services allow you to access and update certain information about you within your user account. You can update your profile information within your profile settings and modify content that contains information about you, for example, your name, email address, phone number, cryptocurrency wallet addresses, or you may replace scanned copy of your official photo ID (passport), proof of address, or any additional documents submitted by you to the Company with a new one.
You may opt out of receiving promotional materials from us by using the unsubscribe link within each email or by contacting us as provided below to have your contact information removed from our promotional email list or registration database.
Other ways we use your information may include one or more of the following:
We use the information we have to deliver our Services, including to personalize features and content and make suggestions for you (such as groups or events you may be interested in or topics you may want to follow) on and off our Services. To create personalized Services that are unique and relevant to you, we use your connections, preferences, interests and activities based on the data we collect and learn from you and others (including any data with special protections you choose to provide); how you use and interact with our Services; and the people, places, or things you’re connected to and interested in on and off our Services.
We connect information about your activities on different Services and devices to provide a more tailored and consistent experience on all Services you use, wherever you use them. We can also make your experience more seamless, for example, by automatically filling in your registration information (such as your phone number) from one Product when you sign up for an account on a different Product.
We use location-related information-such as your current location, where you live, the places you like to go, and the businesses and people you’re near-to provide, personalize and improve our Services, including ads, for you and others. Location-related information can be based on things like precise device location (if you’ve allowed us to collect it), IP addresses, and information from your and others’ use of Inventiv Foundation Services.
We use the information we have to develop, test and improve our Services, including by conducting surveys and research, and testing and troubleshooting new Services and features.
If and when we use face recognition technology to recognize you, the face-recognition templates we create may constitute data with special protections under the laws of your country.
We use the information we have about you-including information about your interests, actions and connections-to select and personalize ads, offers and other sponsored content that we show you. Learn more about how we select and personalize ads, and your choices over the data we use to select ads and other sponsored content for you in our Settings.
We use the information we have (including your activity off our Services, such as the websites you visit and ads you see) to help advertisers and other partners measure the effectiveness and distribution of their ads and services, and understand the types of people who use their services and how people interact with their websites, apps, and services. Learn how we share information with these partners.
We use the information we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Services, and promote safety and security on and off of our Services. For example, we use data we have to investigate suspicious activity or violations of our terms or policies, or to detect when someone needs help.
We use the information we have to send you marketing communications, communicate with you about our Services, and let you know about our policies and terms. We also use your information to respond to you when you contact us.
When you share and communicate using our Services, you choose the audience for what you share. For example, when you post on Inventiv Foundation, you select the audience for the post, such as a group, all of your friends, the public, or a customized list of people. Your network can also see actions you have taken on our Services, including engagement with ads and sponsored content.
Public information can be seen by anyone, on or off our Services, including if they don’t have an account. This includes your username; any information you share with a public audience; information in your public profile; and content you share on a Page or any other public forum, such as our Marketplace. We can provide access to or send public information to anyone on or off our Services, including in other Services, in search results, or through tools and APIs. Public information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs, and offline media such as TV, and by apps, websites and other services that integrate with our Services.
You should consider who you choose to share with, because people who can see your activity on our Services can choose to share it with others on and off our Services, including people and businesses outside the audience you shared with.
If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner.
We work with third-party partners who help us provide and improve our Services. We don’t sell any of your information to anyone. We also impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties we share information with:
We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don’t share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission.
We share information about you with companies that aggregate it to provide analytics and measurement reports to our partners.
When you subscribe to receive premium content, or buy something from a seller in our Services, the content creator or seller can receive your public information and other information you share with them, as well as the information needed to complete the transaction, including shipping and contact details.
We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Services are used, providing customer service, facilitating payments or conducting surveys.
We access, preserve and share your information with regulators, law enforcement or others. In response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States when we have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.
When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorized use of the Services, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Services), you or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse and other harmful activity on and off our Services.
Information we receive about you (including financial transaction data related to purchases made with Inventiv Foundation) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for terms violations for at least a year to prevent repeat abuse or other term violations.
We share information globally, both internally within our companies, and externally with our partners and with those you connect and share with around the world in accordance with this policy. Your information may, for example, be transferred or transmitted to, or stored and processed in the United States or other countries outside of where you live for the purposes as described in this policy. These data transfers are necessary to provide the services set forth in our Terms and to globally operate and provide our Services to you. We utilize standard contract clauses, rely on the European Commission’s adequacy decisions about certain countries, as applicable, and obtain your consent for these data transfers to the United States and other countries.
To whom may we disclose your information?
We may share your information, including personal identification information in the following cases:
- you’ve consented or otherwise given us permission to share;
- with service providers that perform work for us (such as hosting providers, identity verification, support, payment, and email service providers), our employees, related corporate entities, contractors, real estate agents and employees or service providers for the purposes of operation of our website or our business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, utilities providers, and professional advisors such as accountants, solicitors, business advisors and consultants;
- with counterparties with which we cooperate (e.g. banks and cryptocurrency exchanges) and that are AML/CTF obliged entities or comply with AML/CTF rules;
- when you use interactive areas of the Services, like our blog or other online forums, certain information you choose to share may be displayed publicly, such as your username, actions you take and any content you post;
- in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process;
- if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Company or others;
- in connection with, or during negotiations of, any merger, sale of the Company’s assets, financing or acquisition of all or a portion of our business by another company; and
- between and among affiliated companies and, in some cases, with prospective affiliates.
We may combine or share any information that we collect from you with information collected by any of our Company Parties.
Direct marketing materials
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws. If you indicate a preference for a method of communication, we will use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.
How can you access and correct your personal information?
You may request access to any personal information we hold about you at any time by contacting us (see the details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you and, if so, the fees will be disclosed on our website. We will not charge for simply making the request and will not charge for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you reasons for any refusal.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it.
What is the process for complaining about a breach of privacy?
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. We will deal with the complaint in accordance with our then current Complaints Handling Procedure.
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third-party website and we are not responsible for the privacy policies or the content of any third-party website. Third party websites are responsible for informing you about their own privacy practices.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.
Please contact our Privacy Officer at: Inventiv Foundation, Inc., 310 E. Williams Street, Suite 6, Carson City, Nv 89701 or online at https://www.inventiv.org/contact/